Refund & Cancellation Policy

We want you to be completely satisfied with SpeedTrackr. Here's everything you need to know about refunds and cancellations.

Policy Overview

Our commitment to your satisfaction with transparent refund and cancellation terms

30-Day Money Back

Full refund within 30 days

Cancel Anytime

No long-term commitments

Credit System

Unused credits remain valid

Refund Policy

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all credit purchases. If you're not completely satisfied with SpeedTrackr's AI features, you can request a full refund within 30 days of your purchase.

Eligibility for Refunds

  • Purchase made within the last 30 days
  • Credits not fully consumed (at least 50% remaining)
  • Valid reason for dissatisfaction

Non-Refundable Situations

  • Credits fully consumed or expired
  • Purchase made more than 30 days ago
  • Violation of our Terms of Service
  • Fraudulent or unauthorized transactions

Cancellation Policy

Credit-Based System

SpeedTrackr operates on a credit-based system, not a subscription model. This means:

  • No recurring charges or automatic renewals
  • Credits remain valid for 30 days from purchase
  • You control when and how many credits to purchase

Account Cancellation

You can cancel your SpeedTrackr account at any time. Upon cancellation:

  • Your account will be deactivated immediately
  • Unused credits will remain valid until their expiry date
  • Your data will be retained for 30 days, then permanently deleted

Credit Expiry Policy

30-Day Credit Validity

All purchased credits are valid for 30 days from the date of purchase. After this period:

  • Expired credits cannot be used for AI features
  • Expired credits are not eligible for refunds
  • You'll still have access to 1 free credit per week

Pro Tip

Purchase credits only when you need them to avoid expiry. You can always buy more credits as needed.

How to Request a Refund

Refund Process

  1. 1Contact our support team at speedtrackr2025@gmail.com
  2. 2Include your order details and reason for the refund request
  3. 3Our team will review your request within 2-3 business days
  4. 4If approved, refund will be processed within 5-7 business days

Required Information

  • • Your SpeedTrackr account email
  • • Order/transaction ID
  • • Date of purchase
  • • Reason for refund request
  • • Number of credits remaining

Need Help?

If you have any questions about our refund or cancellation policy, please don't hesitate to contact us.

Email Support

speedtrackr2025@gmail.com

Response within 24 hours

Contact Form

Visit our contact page

For general inquiries

Last updated: 7/14/2025. This policy is subject to change with notice.